National Asset Recovery Services, Inc.

National Asset Recovery Services Inc. (NARS) is a major player in the Business Process Industry (BPO). NARS was founded in 1993 and established its headquarters in Saint Louis, Missouri however it has since expanded its operations into a multinational presence with offices in Cape Girardeau, Missouri, Jamaica and Panama.
Although NARS started out with a focus on providing support services for the financial services industry, it has leveraged this experience and branched off into three distinct business areas.

Default Services
Customer Care
Electronic Services
NARS Default Service

National Asset Recovery Services has continued to provide the type of services that was responsible for its early success. The company performs debt collection services from various sources including student loans, credit card debt, bad checks and even utilities bills and health and fitness defaults.

NARS Customer Care

This add-on service was a natural by-product of the company’s main responsibility of default collections. NARS operates call centers in all of its locations and is therefore able to provide several service options including but not limited to telemarketing, help desk operations, order processing and technical support.

NARS Electronic Services

The company has also extended its operations into the area of online support services. NARS is capable of providing application review services, data processing and even cataloging services, just to name a few.

National Asset Recovery Services seems to be on an aggressive growth path. Not only has the company extended its line of service offerings, but according to Inc.Magazine it has also experienced an astronomical revenue growth rate of 90.7% over a three year period from 2005 to 2008 compared to an industry benchmark of less than 20%. This measure clearly positions NARS as one of the clear industry leaders.

NARS Memberships

The company is a member of both the Mortgage Bankers Association (since 2004) and the Association of Credit and Collection Professionals. Both associations put forth ethical and professional codes of conduct which are used to govern their members. NARS continues to be a member in good standing with these bodies and therefore can be judged by the same high quality standards.

Working With National Asset Recovery Services

According to 2009 records, NARS has an average of 3200 employees spread over its four branches. The company however shows no signs of slowing down. Their website promotes the company as “a great place to work” and with full time employee benefits like “promotion from within, employer funded medical, opportunities for advancement and even monthly bonuses (for qualified positions)” NARS seems bent on retaining the staff they do hire.

National Asset Recovery Services has a steady foothold in a robust industry, so good things can be expected.